Privacy policy

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At our website, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our site. Please read this policy carefully to understand our views and practices regarding your personal data.

What Data We Collect

We may collect and process the following types of personal data about you:

Personal identification information: such as your name, email address, postal address, and phone number.
Technical data: including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage data: information about how you use our website, pages visited, time spent on the site, and other diagnostic data.
Communication data: any information you provide when you contact us, including messages or feedback.

How We Use Data

We use the collected data for the following purposes:

To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website.
To understand and analyze how you use our website.
To communicate with you, including responding to inquiries and support requests.
To send you updates, newsletters, and promotional materials, where you have consented to receive them.
To detect, prevent, and address technical issues or security violations.

Cookies

Our website uses cookies to enhance your browsing experience and to gather information about how our site is used. Cookies are small text files stored on your device that help us recognize you on subsequent visits.

We use the following types of cookies:

Necessary Cookies: These cookies are essential for enabling basic website functionalities.
Performance Cookies: These cookies help us understand how visitors interact with the site by collecting and reporting information anonymously.
Functionality Cookies: These cookies remember your preferences and choices.

You can manage or disable cookies through your browser settings; however, please note that doing so may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Social/X. We do not control these external sites and are not responsible for their privacy policies or practices. We encourage you to read their privacy statements when visiting these sites.

Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security assessments.

Despite our efforts, please be aware that no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

User Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You can request copies of your personal data that we hold.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
Right to Erasure: You may request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can ask us to limit the way we use your data.
Right to Object: You have the right to object to certain types of processing, such as direct marketing.
Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, or if you have any questions concerning your data, please contact us using the details below. We are committed to responding to your requests in a timely manner.

Contact Information

If you have any questions, concerns, or requests about this Privacy Policy or our handling of your personal data, please get in touch with us:

Email: help@cyhajyo.com
Phone: +44 20 7323 8299
Address: Great Russell Street, London WC1B 3DG
Social/X: @britishmuseum

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements and encourage you to review it periodically.